AskWhisper vs Runnr.ai
Runnr.ai answers guests on WhatsApp, the OTA inboxes, SMS and webchat, and acts on what they ask: upsells, check-in links, payment links and keys. AskWhisper runs the commercial side of every hotel from one place: the websites themselves, AI search and listings, campaigns, the guest journey and event quotes.
vs
Checked against Runnr.ai's own website on 5 November 2026.
The short answer
Runnr.ai is a guest messaging platform from Utrecht, founded in 2022 by former Booking.com colleagues. It answers guests on WhatsApp, the OTA inboxes, SMS and webchat and acts on what they ask: upsells posted to the PMS, check-in and payment links, mobile keys and housekeeping requests. Its own site says it works alongside a hotel's website, and its pricing page says most properties are live within an hour. AskWhisper is the central platform a hotel group runs all its hotels from: it builds and runs each hotel's website, keeps AI search and OTA listings in line, launches campaigns across the group, runs the guest journey after booking, and drafts quotes for meetings and events. Runnr.ai is the stronger fit when fast WhatsApp and OTA messaging is the job. AskWhisper is the stronger fit when you want the whole commercial side of every hotel in one place.
Choose Runnr.ai if…
You want WhatsApp and OTA-inbox automation running today with no setup fee, and your websites, guest app, campaigns and event sales stay where they are.
Choose AskWhisper if…
You want each hotel's website, campaigns, guest journey and event quotes in one place, so an opening hour changed once is right on every channel of every hotel.
Where each one is strong
Both are real products with real customers. Here's the honest read on each.
What Runnr.ai does well
- Quick to start: its pricing page says most properties are live within an hour, with no setup fee and a first-month trial on its 12-month plans
- It acts as well as answers: it triggers upsells, sends check-in and payment links, issues mobile keys and creates housekeeping requests
- Strong on the OTA inboxes and WhatsApp, built by a team that previously worked together at Booking.com
- Upsells post straight to the PMS, priced per item, night or person, with a fulfilment task for your team
- Broad PMS coverage, plus restaurant and housekeeping integrations
- Built for holiday parks, campsites, aparthotels and hostels as well as hotels
Where AskWhisper goes further than Runnr.ai
- It goes beyond the inbox. Runnr.ai works alongside your website; AskWhisper builds and runs each hotel's site, keeps its AI search and OTA listings current, and answers on its webchat.
- A group runs it from one place: shared facts written once, each hotel's own details kept apart, and one request that goes live at every property.
- A guest app of your own, with stay details, local tips and house rules, plus Salto keys in the same platform as check-in.
- Events and group sales are in it: requests become drafted quotes from each hotel's spaces and rates, and open quotes are followed up.
Capability by capability
Researched from public sources. Where we couldn't verify something, the cell says so rather than guessing.
Pre-booking
Campaigns
Post-booking
MICE
Platform
Last verified 5 November 2026. Each Runnr.ai cell links to the page on Runnr.ai's own website it was checked against. Where that page didn't settle a question, the cell says so rather than guessing. Spotted something out of date? Tell us and we'll correct it.
Questions hoteliers ask
See every questionAskWhisper is the Runnr.ai alternative for a hotel group that wants more than guest messaging. Runnr.ai answers guests on WhatsApp, OTA inboxes, SMS and webchat beside the existing website. AskWhisper also builds and runs each hotel's website, launches campaigns across every property and drafts quotes for meetings and events, all run by asking Whisper.
No. Runnr.ai's own site says it works alongside your website, email and guest apps rather than replacing them, adding AI chat to the site you already have. AskWhisper builds and hosts each hotel's website from a description of the property, and the same facts feed the chat answers, the guest app, the emails and the OTA listings.
Runnr.ai is quicker and lighter to start. Its pricing page says most properties go live within an hour, it charges no setup fee and offers a first-month trial, and it answers inside the Booking.com, Expedia and Airbnb inboxes. Upsells post straight to the PMS with a fulfilment task for the team.
Runnr.ai publishes its plans. On 5 November 2026 its pricing page listed Pro from €100 a month, Plus from €200 and Enterprise from €400, each on a 12-month agreement with a first-month trial, plus WhatsApp conversation fees and no setup fee. Groups and chains are priced through its sales team.
Yes. Both sit on top of your PMS rather than replacing it, so switching means describing each property, reviewing the website and answers that come back, and connecting the same PMS. Your reservations, booking engine and payments are not touched at any point, and most properties go live within a few days.
No. AskWhisper reads live data from your PMS and writes back to it, and your reservations stay exactly where they are. It is a layer on top of your existing stack, not a replacement for it. The same goes for your channel manager and your key system.
Yes. AskWhisper is not a booking engine and never takes the payment. Your site sends travellers into whichever engine you already use, with the room and the dates they were looking at, so the transaction happens exactly where it happens today.
A hotel group runs every property from one AskWhisper account. Shared facts are written once for the group, and each hotel keeps its own details, voice and brand. One request, such as a new event or changed breakfast hours, goes live on each hotel's website, webchat, emails, WhatsApp and listings, and reporting compares hotels side by side.
