AskWhisper

The full guest experience, without a reception

Nobody is standing at a desk to explain things. Everything a guest needs has to arrive before they need it.

See what it costs

This is you if

  • Guests let themselves in, at any hour
  • No permanent front desk, or one with short hours
  • Door codes and instructions sent by hand today
  • Long stays that need more than a welcome message

Sound familiar?

Three things that come with running rooms nobody hands a key over at.

  • Access codes get sent by hand, which means somebody has to be awake when a guest lands at midnight.

  • A guest messages at 02:00 because a door won't open, and it rings the phone you took home.

  • Everything a guest needs to know lives in a message thread they have to scroll back through.

What changes

  • Get time back for the team

    Keys activate at check-in and expire at checkout on their own. The instructions arrive before the question does, so the phone stops ringing at night.

  • Turn more lookers into bookers

    Questions from travellers still deciding get answered instantly, in their own language, whether or not anyone is on site. Nobody drops out because the building looked unstaffed.

  • Earn more per stay

    Late checkout, cleaning mid-stay and local experiences get offered automatically to guests who are already there and already comfortable.

Where to start

Aparthotels start with the arrival, because that's where the whole stay is decided.

Hangs off what you run

An aparthotel group much like yours

Questions from aparthotels

Can AskWhisper run a property with no reception at all?

Yes, and that is what most aparthotels use it for. Guests complete check-in on their phone, receive their access details automatically, and get answers to questions at any hour without anyone on site. Staff are still reachable, they just aren't required for a normal arrival.

How do digital keys work across separate buildings?

Keys are generated from live reservation data and delivered to the guest's phone, activating at check-in and expiring at checkout. Each building's lock system is connected once, and the guest only ever sees access to the unit they booked, in the building they booked it in.

Are serviced apartments priced the same as hotel rooms?

Yes. Pricing is per room per month, and a serviced apartment counts as a room whichever building it sits in. Operations running several addresses under one brand are quoted as a group rather than as separate subscriptions.

Not quite your kind of place?

Want a stay that runs itself?
Just Ask Whisper.

Describe your property and watch the website build itself. Check-in, keys, messages and upsells all run from the same place.