The full guest experience, without a hotel reception
Aparthotels run on efficiency, but your guests still expect a hotel-level experience. AskWhisper delivers it automatically. Self-service check-in, instant answers, and upselling across every unit. No lobby required.
Why other aparthotels work with AskWhisper
24/7 guest support without extra staff
Hotels using AskWhisper offer instant guest support around the clock without hiring night staff or paying overtime. The AI handles questions at 3am the same way it does at 3pm.
70%+ fewer repetitive front desk questions
Properties using AskWhisper see a major drop in questions like what's the Wi-Fi? and where do I park? because the AI and guest app answer them before the guest even thinks to call.
Complete operational overview in one dashboard
Guest requests, open conversations, satisfaction signals, and upsell performance are all visible in one place. No jumping between five tools to understand what's happening at your property.
Dramatic reduction in manual communication work
Messages, check-in instructions, upsell offers, and key deliveries all go out automatically. Teams report spending significantly less time on repetitive communication tasks every week.
Fewer operational errors and guest complaints
When all information comes from one central knowledge base, staff can't accidentally share outdated breakfast hours or wrong parking instructions. One source, zero mix-ups.
Full team visibility on all guest communication
Every message, request, and interaction across all channels is visible in one place for the entire team. Nobody misses a message and nobody duplicates a reply.
Features you could benefit from
AI email drafts
When an email comes in, the AI drafts a reply using your property info. Your team reviews it, tweaks if needed, and hits send. Same quality in a fraction of the time.
AI replies on WhatsApp
Guests ask a question on WhatsApp and the AI answers instantly, whether it's about check-out time, parking, restaurants, or breakfast availability. Works 24/7, in any language, without a human involved.
Automated upsells
Breakfast, late check-out, spa, experiences: offered automatically at the right moment through your own channels. No OTA commission and no awkward pitch at the desk.
Broadcast messaging
Pool closed tomorrow? Event tonight? Send one message to every active guest at once. Useful for anything time-sensitive across your entire property.
Digital key lifecycle
Keys activate and expire automatically based on check-in and check-out dates. The right guest gets the right key at the right time without anyone toggling anything manually.
Digital keys
Room access delivered straight to the guest app. No plastic cards, no lockboxes, no waiting around for someone to hand over a key. Guests arrive and walk in.
Dynamic content
What guests see changes based on who they are, when they're staying and what room they have chosen.
Guest app
A branded web app your guests open once and never need to dig through emails again. Stay details, local tips, house rules, upsell offers, all in one place. No app store download needed.
Guest journey messaging
Automated messages at every stage of the guest's stay. A welcome before arrival, check-in details on the day, a mid-stay check-in, upsell offers, and a check-out reminder. You design it once and it runs for every guest automatically.
Three challenges,
one platform.
Every independent hotel hits the same walls. Here's how we knock them down, leading to happier guests, better reviews, more efficiency and higher revenue.
Automated keys & guest check-in
Check-in instructions in an email, digital key in another app, house rules in a PDF. Your guests are piecing together their own arrival. AskWhisper handles the entire self-service flow — keys, info, and communication — in one tool. No front desk needed. No warmth lost.
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Guest messages handled for you
'What's the Wi-Fi password?' For the 47th time this month. AskWhisper's AI concierge handles the repetitive stuff on WhatsApp and webchat. Instantly, 24/7, in any language.
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Upselling without the awkwardness
Breakfast sold through an OTA costs you commission. Mentioned at the front desk, it feels pushy. AskWhisper offers your extras at the perfect moment, through WhatsApp, guest app, or one of your own channels.
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