AskWhisper

What AskWhisper is, and how it works

AskWhisper is the layer between your hotel's systems and everyone who talks to you. It reads live data from your PMS, your channel manager and the rest of your stack, and publishes to every channel a traveller uses: your website, WhatsApp, email, voice, webchat and the guest app.

Six steps

  1. 1Tell us about your hotel
  2. 2Choose your tools
  3. 3Connect your current stack
  4. 4Go live
  5. 5Update once, everywhere
  6. 6Add tools as you go

How it works, step by step

From the first conversation to a platform that keeps itself up to date.

  1. 1

    Tell us about your hotel

    Everything you'd tell a traveller and everything you'd rather not repeat twice: rooms, rates, policies, the good bakery round the corner. That becomes the one set of facts every tool reads from.

  2. 2

    Choose your tools

    Pick what you want running. The website, the inbox, the AI receptionist, upsells, digital keys. Your platform is whatever you switch on.

  3. 3

    Connect your current stack

    Point AskWhisper at your PMS, your channel manager and your key system. It reads live data from them and writes back. Nothing gets replaced.

  4. 4

    Go live

    Your channels start working. Messages get answered, offers go out on time, emails send themselves, and the site is live.

  5. 5

    Update once, everywhere

    Change a price, a policy or a breakfast time in one place. Every channel a traveller looks at says the same thing.

  6. 6

    Add tools as you go

    The journey gets better the more of it runs from one place. Switch on another tool whenever you want it, and it reads the facts you've already given us.

The tools you can switch on

Everything AskWhisper can run for you. Switch on what you need now, add the rest whenever you want it.

It sits on top of what you already run

AskWhisper isn't a PMS and it isn't a booking engine. It's the layer in between: it reads your live data, and it publishes to every channel a traveller uses.

Everywhere a traveller looks

publishes to all of them
reads your live data

Your existing stack. Nothing here changes.

Already talking to

  • Mews
  • Lighthouse
  • RoomRaccoon
  • Cloudbeds
  • Apaleo
  • protel
  • Clock PMS+
  • MyTourist
See all integrations

Then it just runs

One platform behind the whole traveller journey, from the first search to the thank-you after checkout.

The traveller journey, from discovery through to post-stay
  1. Discovery
  2. Booking
  3. Pre-arrival
  4. In-stay
  5. Post-stay
Hof van AragonRastelli GroupDe Witte Lelie

“Our website was live in a weekend, not months.”

Matelote

More direct bookings, earn more per stay, happier guests, and more time.

Les NuitsAndromeda

AskWhisper integrates with your favorite PMS

“Guests get instant answers, day or night.”

From discovery to post-stay, AskWhisper covers it all

“We sold 30% more upsells without any effort.”

C-hotels

“Everything a traveller sees now runs from one place.”

Jam hotels

More than 100 hoteliers already love AskWhisper

Hof van AragonRastelli GroupDe Witte Lelie

“Our website was live in a weekend, not months.”

Matelote

More direct bookings, earn more per stay, happier guests, and more time.

Les NuitsAndromeda

AskWhisper integrates with your favorite PMS

“Guests get instant answers, day or night.”

From discovery to post-stay, AskWhisper covers it all

“We sold 30% more upsells without any effort.”

C-hotels

“Everything a traveller sees now runs from one place.”

Jam hotels

More than 100 hoteliers already love AskWhisper

Questions hoteliers ask

The basics

Can I add more tools later?

Yes. Every tool reads from the same set of facts about your property, so switching another one on doesn't mean setting anything up a second time. The journey gets stronger the more of it runs from one place, which is why most hotels keep adding to it.

Is AskWhisper a booking engine?

No. AskWhisper sits on top of the systems you already run, including whichever booking engine you use. It reads your live data, puts it everywhere a traveller looks, and sends travellers into that engine with the room and dates they were looking at. The payment never moves through AskWhisper.

Do I have to replace my PMS?

No. AskWhisper reads live data from your PMS and writes back to it, and your reservations stay exactly where they are. It is a layer on top of your existing stack, not a replacement for it. The same goes for your channel manager and your key system.

What happens when I change a price or a policy?

You change it once and every channel says the same thing. The website, the chat answers, the guest app and the emails all read from the same set of facts about your hotel, so there is no second place to update and nothing left quoting last season's number.

Can my own team still answer messages?

Yes. AskWhisper answers the routine questions and hands anything needing a person straight to your team, in the same inbox, with the whole conversation already there. Your team can step into any thread at any point, and AskWhisper stops replying to that one.

Integrations

What if I don't have a PMS?

Most of AskWhisper works without one. The website, the webchat, the knowledge base, the AI receptionist and the journey emails all run on the facts you give us. Connecting a PMS adds the reservation-aware parts: the shared inbox, and digital check-in and keys.

Getting started

How long does setup take?

Most properties go live within a few days. You describe the property, the first version of everything you switched on comes back from that description, and connecting your PMS is a matter of approving access. There's no migration and no data-entry project to work through first.

Do I need someone technical to run it?

No. Everything is edited in one place, in plain language, the same way you described the property in the first place. Connecting a PMS or a key system is done by approving access rather than by writing anything. There is nothing to host, update or patch.

Who writes the website and the answers?

AskWhisper writes the first version from your description, then you edit it. That covers your website pages, the answers the chat gives and the journey emails. Whatever you change is what a traveller sees, and a change made once applies everywhere that fact appears.

Want to see it on your own hotel?
Just Ask Whisper.

Describe your property and see what comes back.