More conversion
More of the travellers who find you book directly through your own channels.
Every call answered, day or night
A receptionist that picks up when your team can't, answers from everything your hotel knows, and puts the caller through to a person the moment one is needed.
How it works
It picks up
Calls that would have rung out get answered, at any hour.
It answers
From the same details your website and inbox read from.
It hands over
The moment a caller needs a person, they're put through to one.
The old way, and this way
| Task | Without AskWhisper | With AskWhisper |
|---|---|---|
| Calls after hours | Voicemail | Somebody picks up |
| The phone rings mid check-in | The guest at the desk waits | The desk stays with the guest |
| A caller needs a person | Call back tomorrow | Put through there and then |
| What was asked on the call | Nobody knows | In the thread with everything else |
Calls after hours
Without AskWhisper
Voicemail
With AskWhisper
Somebody picks up
The phone rings mid check-in
Without AskWhisper
The guest at the desk waits
With AskWhisper
The desk stays with the guest
A caller needs a person
Without AskWhisper
Call back tomorrow
With AskWhisper
Put through there and then
What was asked on the call
Without AskWhisper
Nobody knows
With AskWhisper
In the thread with everything else
What's inside
Picks up when nobody can
Out of hours, during the check-in rush, in the middle of breakfast.
Any hour
Overnight calls stop going to voicemail.
Answers from what your hotel knows
The same place your website and chat answers read from.
Puts callers through
When a call needs judgement, it reaches a person rather than a dead end.
Lands in the same inbox
The call sits in the thread with everything else that traveller sent.
Why it knows your rates
A receptionist who doesn't know your rates is worse than voicemail. This one reads the same details as your website, your inbox and your guest app, so what a caller hears at midnight matches what they'd have read on the room page.
- Discovery (this part)
- Booking (this part)
- Pre-arrival (this part)
- In-stay (this part)
- Post-stay (this part)
What you get out of it
More time
Less copying and switching between tools, more time for hosting.
Questions hoteliers ask
Can AskWhisper answer my hotel's phone?
Yes. The AI receptionist picks up when your team can't, answers from the details your hotel has already written down, and puts the caller through to a person as soon as one is needed. Calls get answered out of hours and during the rush at check-in.
What happens when a caller needs a real person?
They get one. When a call needs judgement, the AI receptionist connects it through to a human receptionist rather than looping the caller or dropping the line. Nobody has to hang up, try again later, or explain themselves a second time.
What can it actually answer?
Whatever your hotel has told the platform: rates, policies, parking, breakfast times, directions, opening hours. The AI receptionist answers from that same set of facts your website and chat use, rather than guessing, and hands over anything it doesn't have an answer for.
Does it replace my front desk?
No. The AI receptionist covers the calls your desk can't take, which is mostly out of hours and during the rush at check-in. The point is that your team stays with the guest standing in front of them instead of reaching for a ringing phone.
What else it works with
Tired of missed calls?
Just Ask Whisper.
A receptionist that picks up when your team can't, answers from everything your hotel knows, and puts the caller through to a person the moment one is needed.