More conversion
More of the travellers who find you book directly through your own channels.
Every call answered, day or night
A receptionist that picks up when your team can't, answers from everything your hotel knows, and puts the caller through to a person the moment one is needed.
How it works
It picks up
Calls that would have rung out get answered, at any hour.
It answers
From the same details your website and inbox read from.
It hands over
The moment a caller needs a person, they're put through to one.
The new way of doing hospitality is here
| Task | Without AskWhisper | With AskWhisper |
|---|---|---|
| Calls after hours | Voicemail | Somebody picks up |
| The phone rings mid check-in | The guest at the desk waits | The desk stays with the guest |
| A caller needs a person | Call back tomorrow | Put through there and then |
| What was asked on the call | Nobody knows | In the thread with everything else |
Calls after hours
Without AskWhisper
Voicemail
With AskWhisper
Somebody picks up
The phone rings mid check-in
Without AskWhisper
The guest at the desk waits
With AskWhisper
The desk stays with the guest
A caller needs a person
Without AskWhisper
Call back tomorrow
With AskWhisper
Put through there and then
What was asked on the call
Without AskWhisper
Nobody knows
With AskWhisper
In the thread with everything else
What's inside
Picks up when nobody can
Out of hours, during the check-in rush, in the middle of breakfast.
Any hour
Overnight calls stop going to voicemail.
Answers from what your hotel knows
The same place your website and chat answers read from.
Puts callers through
When a call needs judgement, it reaches a person rather than a dead end.
Lands in the same inbox
The call sits in the thread with everything else that traveller sent.
Why it needs everything connected
A receptionist who doesn't know your rates is worse than voicemail. This one reads the same details as your website, your inbox and your guest app, so what a caller hears at midnight matches what they'd have read on the room page.
- Discovery (this part)
- Booking (this part)
- Pre-arrival (this part)
- In-stay (this part)
- Post-stay (this part)
By using AskWhisper, you get…
More time
Less copying and switching between tools, more time for hosting.
Questions hoteliers ask
Can AskWhisper answer my hotel's phone?
Yes. It picks up when your team can't, answers from the details your hotel has already written down, and puts the caller through to a person as soon as one is needed.
What happens when a caller needs a real person?
They get one. When the call needs judgement, it's connected through to a human receptionist rather than looping or dropping.
What can it actually answer?
Whatever your hotel has told the platform: rates, policies, parking, breakfast, directions, opening hours. It answers from that rather than guessing.
Does it replace my front desk?
No. It covers the calls your desk can't take, which is mostly out of hours and during the rush. The point is that the desk stays with the guest standing in front of it.
More features you might like
Tired of missed calls?
Just Ask Whisper.
A receptionist that picks up when your team can't, answers from everything your hotel knows, and puts the caller through to a person the moment one is needed.