More conversion
More of the travellers who find you book directly through your own channels.
Your hotel, answering
Every message and every call gets an answer in your hotel's voice, whatever time it lands and whatever language it's in.
Your hotel's voice
Every question answered, whoever asks and whenever
Questions arrive on WhatsApp, email, webchat and the phone, and they all land in one place. The routine ones get answered the moment they arrive, drawn from what your hotel has already written down. Anything that needs judgement goes to a person, with the whole thread attached.
- Discovery (this part)
- Booking (this part)
- Pre-arrival (this part)
- In-stay (this part)
- Post-stay (this part)
By using AskWhisper, you get…
More revenue
More earned per stay, without anyone chasing it or asking the awkward question.
More time
Less copying and switching between tools, more time for hosting.
Not only your hotel's voice, but also…
Questions hoteliers ask
Can AskWhisper answer guest questions out of hours?
Yes. Messages and calls get answered whenever they land, including overnight. Routine questions are handled straight away, and anything needing a person waits in one place for your team with the full thread.
Which channels does it cover?
WhatsApp, email, webchat and phone calls, plus the messages that come through your PMS. They all arrive in the same inbox, so a traveller who switches channel doesn't start a new conversation.
What language does it answer in?
The one the traveller wrote in. Your team doesn't need to speak it, and you don't need a separate inbox per market.
Does a real person ever get involved?
Yes, whenever judgement is needed. The handover carries the whole conversation across, so nobody has to ask the traveller to repeat themselves.
Never miss another message?
Just Ask Whisper.
Every message and every call gets an answer in your hotel's voice, whatever time it lands and whatever language it's in.