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AskWhisper vs HiJiffy
HiJiffy answers travellers and guests on the website you already have, on WhatsApp and social channels, and in the OTA inboxes. AskWhisper builds the website itself, then runs the messages, upsells and emails that follow from the same facts. Here's where each one is stronger, checked against HiJiffy's own website.
The short answer
HiJiffy is a guest communications hub, founded in Portugal in 2016, that answers travellers and guests on a hotel's existing website, on WhatsApp and social channels, and in the Booking.com, Expedia and Airbnb inboxes, with check-in, keys and upsells added through add-ons and partners. AskWhisper starts one step earlier: it builds the website from a description of your hotel, then runs the messages, upsells and emails that follow from the same facts, so a change made once is right on your website, your chat and your emails. HiJiffy is the stronger fit for a group that wants the widest set of channels on the websites it already runs. AskWhisper is the stronger fit for an independent hotel that wants the website and everything after it in one place.
Last verified 7 October 2026 against HiJiffy's own website. Every source is listed under the table.
Choose them if
You run several properties, you're keeping the websites you have, and you want one inbox across webchat, WhatsApp, social and the OTA inboxes, with a booking assistant on your current site.
Choose AskWhisper if
You want the website rebuilt inside the same platform, so the site, the chat, the guest app and the emails read one set of facts and a change made once shows up everywhere a traveller looks.
Where each one is strong
Both are real products with real customers. Here's the honest read on each.
What HiJiffy does well
- Channel reach: webchat, WhatsApp, Messenger, Instagram, Telegram and SMS, plus the Booking.com, Expedia and Airbnb inboxes, all listed on its channels page
- A booking assistant for the site you already have, with an OTA price checker and alternatives when your dates are sold out
- Built for groups: knowledge updates made at company level reach every property in the portfolio automatically
- A long track record. Founded in 2016, and its homepage says more than 2,600 hotels use it
- Plenty of languages: 132 on the Pro plan, by its own pricing page
What AskWhisper does well
- The website is part of the platform. Describe the property and the first version comes back from that description
- Change your check-in hours, breakfast times or pet policy once and it's right on your website, in your chat and in your emails
- Email answered by the same AI as WhatsApp and webchat. HiJiffy's channels page lists email as collected in the inbox with no automation
- A branded guest app with stay details, local tips and house rules that opens without a download
- Digital check-in, Salto keys and commission-free upsells targeted on booking data, running on the same facts as the website
Capability by capability
Researched from public sources. Where we couldn't verify something, the cell says so rather than guessing.
| Feature | AskWhisper | HiJiffy |
|---|---|---|
| Platform scope | ||
| How much of the traveller journey it covers | Discovery to post-stay | Website chat to post-staySource: How much of the traveller journey it covers |
| Hotel website you build and manage yourself | Yes | NoSource: Hotel website you build and manage yourself |
| One change updates your website, chat and emails | Yes | NoSource: One change updates your website, chat and emails |
| Guest messaging | ||
| AI replies on WhatsApp | Yes | YesSource: AI replies on WhatsApp |
| AI replies on webchat | Yes | YesSource: AI replies on webchat |
| AI email drafts | Yes | In the inbox, no AI repliesSource: AI email drafts |
| AI answers guest phone calls | Yes | Not verifiedSource: AI answers guest phone calls |
| Automated guest journey messaging | Yes | YesSource: Automated guest journey messaging |
| Unified inbox (all channels) | Yes | YesSource: Unified inbox (all channels) |
| Broadcast messaging | Yes | Not verifiedSource: Broadcast messaging |
| Segmented messaging by guest type | Yes | YesSource: Segmented messaging by guest type |
| AI capabilities | ||
| Multilingual AI (auto-detect language) | Yes | YesSource: Multilingual AI (auto-detect language) |
| Languages the AI handles | Any language | 132 on Pro and upSource: Languages the AI handles |
| Smart routing (AI to staff escalation) | Yes | YesSource: Smart routing (AI to staff escalation) |
| Central knowledge base | Yes | YesSource: Central knowledge base |
| Check-in & keys | ||
| Self-service check-in | Yes | YesSource: Self-service check-in |
| Digital key delivery | Yes | YesSource: Digital key delivery |
| Upselling | ||
| Automated upsells | Yes | YesSource: Automated upsells |
| Commission-free (no OTA fees) | Yes | Not verifiedSource: Commission-free (no OTA fees) |
| Offer targeting by booking data | Yes | YesSource: Offer targeting by booking data |
| Guest app | ||
| Branded guest app (no download) | Yes | Chat inside your own appSource: Branded guest app (no download) |
| Operations | ||
| Guest satisfaction flows | Yes | YesSource: Guest satisfaction flows |
| Automated review nudges | Yes | YesSource: Automated review nudges |
| Operational notifications | Yes | YesSource: Operational notifications |
| Integrations | ||
| Salto access control | Yes | Through a partnerSource: Salto access control |
| Pricing & setup | ||
| Pricing published on the website | Yes | YesSource: Pricing published on the website |
| No setup fee | No | NoSource: No setup fee |
Last verified 7 October 2026. Each HiJiffy cell links to the page on HiJiffy's own website it was checked against. Where that page didn't settle a question, the cell says so rather than guessing. Spotted something out of date? Tell us and we'll correct it.
Where AskWhisper goes further than HiJiffy
- 1Your website is in the platform. Describe the property and the first version comes back; HiJiffy installs a chat widget on the site you already have.
- 2One set of facts behind your website, your chat and your emails. Change your check-in hours once and all three say the same thing.
- 3Email answered by the same AI as WhatsApp and webchat, rather than collected for your team to write.
- 4A guest app of your own, with stay details, local tips and house rules, that opens without a download.
What you get out of it
More revenue
More earned per stay, without anyone chasing it or asking the awkward question.
More time
Less copying and switching between tools, more time for hosting.
Questions hoteliers ask
What is the best HiJiffy alternative for independent hotels?
AskWhisper is the HiJiffy alternative for an independent hotel that wants its website and its guest messaging in one platform. HiJiffy answers travellers on the website a hotel already has. AskWhisper builds that website from a description of the property, then runs the messages, upsells and emails from the same facts.
Does HiJiffy build hotel websites?
No. HiJiffy's own channels page describes AI chat integrated directly on the hotel's existing website, installed as a widget. AskWhisper builds the website itself from a description of the property, and the same facts then feed the chat answers, the guest app and the journey emails, so one change updates all of them.
Where is HiJiffy stronger than AskWhisper?
HiJiffy is stronger on channel reach and booking tools for an existing site. Its plans cover Telegram, SMS and the Booking.com, Expedia and Airbnb inboxes, and its booking assistant shows an OTA price comparison and alternatives when dates are sold out. For hotel groups, knowledge updates reach every property automatically.
How much does HiJiffy cost?
HiJiffy publishes its prices. On 7 October 2026 its pricing page listed plans starting at €99, €159 and €319 a month per property, based on the number of rooms, plus a setup fee for every five properties. Enterprise is on request. AskWhisper's prices are on its pricing page; compare what each includes.
Can I switch from HiJiffy to AskWhisper?
Yes, and nothing has to be migrated. AskWhisper sits on top of the PMS, channel manager and booking engine you already run, so your reservations stay where they are. You describe the property, check the website and answers that come back, and connect your PMS. Most properties go live within a few days.
Is AskWhisper a booking engine?
No. AskWhisper sits on top of the systems you already run, including whichever booking engine you use. It reads your live data, puts it everywhere a traveller looks, and sends travellers into that engine with the room and dates they were looking at. The payment never moves through AskWhisper.
Do I have to replace my PMS?
No. AskWhisper reads live data from your PMS and writes back to it, and your reservations stay exactly where they are. It is a layer on top of your existing stack, not a replacement for it. The same goes for your channel manager and your key system.
Can I keep my own booking engine?
Yes. AskWhisper is not a booking engine and never takes the payment. Your site sends travellers into whichever engine you already use, with the room and the dates they were looking at, so the transaction happens exactly where it happens today.
Which PMS systems does AskWhisper integrate with?
AskWhisper integrates with Mews, Cloudbeds, Lighthouse, RoomRaccoon, Apaleo, protel, Clock PMS+ and MyTourist. Every one of them covers two-way reservation sync, traveller profile sync and messaging triggered by reservation events. The integrations page lists what each supports, and new connections are added in the order customers ask for them.
What if I don't have a PMS?
Most of AskWhisper works without one. The website, the webchat, the knowledge base, the AI receptionist and the journey emails all run on the facts you give us. Connecting a PMS adds the reservation-aware parts: the shared inbox, and digital check-in and keys.
How does AskWhisper work for hotel groups with multiple properties?
Hotel groups manage all properties from one platform. Set your brand standards once and roll them out everywhere. Guest communication, check-in flows and upselling then stay consistent across every property. Each property can still customise its own content while following group-wide templates.
How much does AskWhisper cost?
The AskWhisper Suite is €99 a month with your first 10 rooms included, then €7 per extra room, plus a one-time €399 setup fee. A hotel website starts at €99 a month, digital room keys are €99 a month with 10 rooms included, and Voice AI is priced on call volume. Groups can arrange a custom partnership.
Is there a minimum contract period?
Yes. AskWhisper contracts run for a standard term of one year. Pricing is published, so you know the cost before you sign: the Suite is €99 a month with 10 rooms included, then €7 per extra room, plus a one-time €399 setup fee. Your PMS, booking engine and reservations stay where they are.
How long does setup take?
Most properties go live within a few days. You describe the property, the first version of everything you switched on comes back from that description, and connecting your PMS is a matter of approving access. There's no migration and no data-entry project to work through first.
Comparing something else?
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