More conversion
More of the travellers who find you book directly through your own channels.
AskWhispervs
AskWhisper vs HiJiffy
Both AskWhisper and HiJiffy use AI to automate guest communication for hotels. But they differ in platform completeness, pricing approach, and UX. Here's an objective feature-by-feature comparison.
The short answer
HiJiffy is a well-established AI communications hub with a strong chatbot for FAQ automation and booking conversion, serving 2,100+ hotels including major chains. AskWhisper differentiates with a more complete platform approach - combining AI messaging with a branded guest app, commission-free upselling, and digital key delivery in a single tool. HiJiffy's per-property pricing (from EUR 99/month, with key features locked behind the EUR 319/month Premium tier) contrasts with AskWhisper's transparent per-room model starting at EUR 7/room/month.
Where each one is strong
Both are real products with real customers. Here's the honest read on each.
What HiJiffy does well
- Strong FAQ automation with 85%+ reported automation rate across 2,100+ hotels
- Broad channel coverage including Telegram, Instagram, and Booking.com messaging
- Powerful booking conversion chatbot that handles price comparisons and quote requests
- 130+ language support with their purpose-built Aplysia AI engine
- Enterprise-grade with large chain clients like Accor and Leonardo Hotels
What AskWhisper does well
- Complete guest journey in one tool: communication, upselling, digital keys, and guest app
- Transparent per-room pricing from EUR 7/month - vs HiJiffy's EUR 99-319/month per property
- Branded guest app with local tips, house rules, and stay details - no download required
- Commission-free upselling through direct channels (WhatsApp, guest app)
- Setup in days with intuitive, modern UI - designed for small teams
Capability by capability
Researched from public sources. Where we couldn't verify something, the cell says so rather than guessing.
| Feature | AskWhisper | HiJiffy |
|---|---|---|
| Platform scope | ||
| How much of the traveller journey it covers | Discovery to post-stay | Not verified |
| Hotel website you build and manage yourself | Yes | No |
| One change updates every connected channel | Yes | Not verified |
| Guest messaging | ||
| AI replies on WhatsApp | Yes | Yes |
| AI replies on webchat | Yes | Yes |
| AI email drafts | Yes | Not verified |
| Automated guest journey messaging | Yes | Yes |
| Unified inbox (all channels) | Yes | Yes |
| Broadcast messaging | Yes | Yes |
| Segmented messaging by guest type | Yes | Yes |
| AI capabilities | ||
| Multilingual AI (auto-detect language) | Yes | Yes |
| Smart routing (AI to staff escalation) | Yes | Yes |
| Central knowledge base | Yes | Yes |
| Check-in & keys | ||
| Digital key delivery | Yes | Not verified |
| Self-service check-in | Yes | Yes |
| Upselling | ||
| Automated upsells | Yes | Yes |
| Commission-free (no OTA fees) | Yes | Not verified |
| Offer targeting by booking data | Yes | Yes |
| Guest app | ||
| Branded guest app (no download) | Yes | No |
| Local tips & recommendations | Yes | Not verified |
| House rules in guest app | Yes | Not verified |
| Operations | ||
| Guest satisfaction flows | Yes | Yes |
| Automated review nudges | Yes | Yes |
| Operational notifications | Yes | Yes |
| Pricing & setup | ||
| Per-room pricing (from EUR 7/room/month) | Yes | No |
| Go live in days, not weeks | Yes | Not verified |
Features marked with ? could not be verified from public sources at the time of writing. We strive to keep this comparison accurate - if you spot an error, let us know.
Why hotels choose AskWhisper over HiJiffy
- 1All-in-one platform: AI messaging, upselling, digital keys, and guest app - not just a chatbot
- 2Transparent per-room pricing from EUR 7/month, no features locked behind premium tiers
- 3Branded guest app with local tips and house rules - HiJiffy offers a chat widget, not a full app
- 4Commission-free upselling through WhatsApp and guest app - keep 100% of the revenue
- 5Modern, intuitive UI designed for small hotel teams - go live in days, not weeks
What you get out of it
More revenue
More earned per stay, without anyone chasing it or asking the awkward question.
More time
Less copying and switching between tools, more time for hosting.
Questions hoteliers ask
What is the best HiJiffy alternative for independent hotels?
AskWhisper is the closest alternative for an independent hotel that wants more than a chatbot. HiJiffy focuses on AI messaging and booking-conversion chat. AskWhisper covers the same messaging ground and adds the website, a branded guest app, commission-free upsells and digital keys, all reading one set of facts about the property.
Does HiJiffy build hotel websites?
No. HiJiffy is a guest communications hub: chat, messaging and a booking-conversion chatbot that sits on the website you already have. AskWhisper builds the website itself from a description of your property, and the same content then feeds the chat answers, the guest app and the journey emails.
How does HiJiffy pricing compare to AskWhisper?
HiJiffy prices per property, from EUR 99 per month, with several capabilities held in the EUR 319 Premium tier. AskWhisper prices per room, from EUR 7 per room per month with a EUR 21 monthly minimum. Per-room pricing usually favours smaller properties; per-property pricing favours large ones.
Can I switch from HiJiffy to AskWhisper?
Yes, and nothing has to be migrated. AskWhisper sits on top of the PMS, channel manager and booking engine you already run, so your reservations stay where they are. You describe the property, check what comes back, and connect the same systems HiJiffy was connected to.
Is AskWhisper a booking engine?
No. AskWhisper sits on top of the systems you already run, including whichever booking engine you use. It reads your live data, puts it everywhere a traveller looks, and sends travellers into that engine with the room and dates they were looking at. The payment never moves through AskWhisper.
Do I have to replace my PMS?
No. AskWhisper reads live data from your PMS and writes back to it, and your reservations stay exactly where they are. It is a layer on top of your existing stack, not a replacement for it. The same goes for your channel manager and your key system.
Can I keep my own booking engine?
Yes. AskWhisper is not a booking engine and never takes the payment. Your site sends travellers into whichever engine you already use, with the room and the dates they were looking at, so the transaction happens exactly where it happens today.
Which PMS systems does AskWhisper integrate with?
AskWhisper integrates with Mews, Cloudbeds, Lighthouse, RoomRaccoon, Apaleo, protel, Clock PMS+ and MyTourist. Every one of them covers two-way reservation sync, traveller profile sync and messaging triggered by reservation events. The integrations page lists what each supports, and new connections are added in the order customers ask for them.
What if I don't have a PMS?
Most of AskWhisper works without one. The website, the webchat, the knowledge base, the AI receptionist and the journey emails all run on the facts you give us. Connecting a PMS adds the reservation-aware parts: the shared inbox, and digital check-in and keys.
How does AskWhisper work for hotel groups with multiple properties?
Hotel groups manage all properties from one platform. Set your brand standards once and roll them out everywhere - consistent guest communication, check-in flows, and upselling across all properties. Each property can still customize its own content while following group-wide templates.
How much does AskWhisper cost?
AskWhisper starts at €7 per room per month, minimum €21 per month, with a one-time €399 setup fee. That covers the communication suite. A hotel website is €4 per room per month, voice AI €2 and digital keys €2. Hotel groups with specific requirements can arrange a custom partnership.
Is there a minimum contract period?
Contract terms depend on the size and setup of your property, so speak to our team for the specifics. Arrangements are flexible and run from single B&Bs to large hotel groups. Nothing about the platform locks your data in: your PMS, booking engine and reservations stay where they are.
How long does setup take?
Most properties go live within a few days. You describe the property, the first version of everything you switched on comes back from that description, and connecting your PMS is a matter of approving access. There's no migration and no data-entry project to work through first.
Comparing something else?
Want to see it on your own hotel?
Just Ask Whisper.
Describe your property and see what comes back.