Ask how it's going, per hotel or for the group
Ask Whisper how the spa offer sold, which hotel guests rate best or what they ask most, and get the answer from live data, not a dashboard export.
Group Lumen is our demo group: six hotels, each in its own brand and language.
What it does, exactly
Reporting by asking answers questions about bookings, extras sales, guest ratings, sentiment and the requests guests send, for one hotel or across the group. Whisper reads the figures from AskWhisper and the PMS and answers in plain words, with the numbers behind them.
- Covers
- Bookings, extras sales, guest ratings, sentiment, guest requests and engagement
- Scope
- One hotel, a selection or the whole group
- Where you ask
- In AskWhisper, or in ChatGPT and other AI assistants through Whisper
- Data from
- AskWhisper and your PMS
How it works
Ask a question
"How did late check-out sell at each hotel last month?"
Whisper reads the data
Bookings, extras, ratings, sentiment and guest requests from AskWhisper and the PMS.
You get the answer
In plain words with the figures, per hotel or for the group.
What's inside
Extras and upsells
What sold, where and when, per product and per hotel.
Ratings and sentiment
How guests rate their stay and how their messages read, hotel by hotel.
What guests ask
The questions and requests that come in most, so knowledge and offers can follow.
Reach and engagement
Arrivals reached, messages answered and guests in conversation.
Before and after Whisper
- How did the spa offer do?
Without AskWhisper: A report request and a spreadsheet next week
With AskWhisper: Asked and answered in seconds
- Which hotel do guests rate lowest?
Without AskWhisper: Five logins, five exports
With AskWhisper: One question, every hotel compared
- What do guests keep asking?
Without AskWhisper: Somebody's impression
With AskWhisper: The actual requests, counted
Questions hoteliers ask
See every questionYes. Ask about one hotel, a selection or the whole group, and Whisper compares them side by side. Bookings, extras sales, guest ratings, sentiment and the requests guests send are all covered, so a commercial director can see which hotel is ahead and which needs attention without opening a dashboard per property.
From AskWhisper itself and your PMS. AskWhisper records every message, offer, order, rating and guest request across your channels, and reads bookings and arrivals from the PMS. Whisper answers from that live data, so the figures match what happened at each hotel rather than a monthly export.
No. You ask the question in plain words, such as which extras sold best last month, and Whisper answers with the figures. There are no report templates to set up and no exports to merge, and the same question works for one hotel or for the whole group.