More conversion
More of the travellers who find you book directly through your own channels.
Answers in seconds, in any language
Routine questions get answered the moment they land, at any hour, in whatever language the traveller wrote in.
How it works
A question lands
On WhatsApp, webchat or email, at any hour.
It reads what your hotel knows
The same information your website and guest app use.
It answers in their language
In your hotel's voice, in the language they wrote in.
The new way of doing hospitality is here
| Task | Without AskWhisper | With AskWhisper |
|---|---|---|
| A question overnight | Waits until morning | Answered as it lands |
| A guest writes in French | A translate tab and a guess | Answered in French |
| The same question again | Typed out again | Answered from what you wrote once |
| Something needing judgement | Lost in the queue | Handed over with the whole thread |
A question overnight
Without AskWhisper
Waits until morning
With AskWhisper
Answered as it lands
A guest writes in French
Without AskWhisper
A translate tab and a guess
With AskWhisper
Answered in French
The same question again
Without AskWhisper
Typed out again
With AskWhisper
Answered from what you wrote once
Something needing judgement
Without AskWhisper
Lost in the queue
With AskWhisper
Handed over with the whole thread
What's inside
WhatsApp and webchat
Answered the second the message arrives.
Email drafts
A reply written from your property details, ready for your team to send.
Any language
Your team doesn't need to speak it to answer in it.
Answers from your own details
Never a guess. If your hotel hasn't said it, it isn't answered.
Overnight and at the weekend
The hours when questions get abandoned instead of asked twice.
Handed to a person when it matters
Anything needing judgement goes to your team with the thread attached.
Why it needs everything connected
An answer is only worth sending if it's right. This one reads the same details as your website, your emails and your guest app, so a traveller who asks about breakfast gets the time that's on the room page, not the one that was true last season.
- Discovery (this part)
- Booking (this part)
- Pre-arrival (this part)
- In-stay (this part)
- Post-stay (this part)
By using AskWhisper, you get…
More time
Less copying and switching between tools, more time for hosting.
Questions hoteliers ask
Can AskWhisper answer guest questions automatically?
Yes. Routine questions get answered the moment they arrive, drawn from the details your hotel has already written down. Anything that needs judgement is handed to your team with the whole conversation attached.
What languages does it work in?
Whichever one the traveller writes in. Your team doesn't need to speak it, and you don't need a separate inbox for each market.
What stops it making something up?
It answers from your property details rather than guessing. If your hotel hasn't written it down, the question goes to a person instead.
Does it work at night?
Yes, and that's when it matters most. Questions asked overnight are the ones that otherwise get abandoned or asked on an OTA instead.
More features you might like
Want every question answered?
Just Ask Whisper.
Routine questions get answered the moment they land, at any hour, in whatever language the traveller wrote in.