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Hospitality-inzichten, rechtstreeks van de receptie.
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communication
AI in hotels creates more room for personal service
When people hear about AI in hotels, they often think of robots at reception or digital check-ins with no staff around. The truth is different. Artificial intelligence in hospitality is not about removing people. It's about supporting staff so they can deliver more genuine, personal guest experiences.
Door Martijn van Dooren·2025-09-09
communication
Why you need to start using WhatsApp today
Travelers expect fast, personal communication, and that's exactly what WhatsApp delivers. Hotels can speed up service, ease the pressure on the front desk, and unlock new revenue opportunities. The question isn't if you'll use WhatsApp, but how soon you'll start.
Door Martijn van Dooren·2025-09-11
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