Aparthotel Group (3 properties)

Aparthotel Group in Amsterdam

130 units Β· Amsterdam, Netherlands

72%

Fewer repetitive questions

25h/week

Staff time saved weekly

2 hours

New staff onboarding time

100%

Information consistency

The challenge

Managing guest communication across 3 aparthotel properties with 130 units and no physical reception was a constant struggle. Guests received inconsistent information depending on which staff member responded, and onboarding new seasonal staff took weeks.

The solution

AskWhisper's central knowledge base became the single source of truth across all properties. The AI handles 72% of incoming questions automatically, and new staff members access all property information from day one β€” no shadowing required.

β€œWe went from chaos to consistency overnight. Three properties, one knowledge base, zero inconsistencies. New team members are productive within hours, not weeks.”

β€” Operations Director

Meet your new digital assistant in just 1 minute

Get started with AskWhisper and transform your guest experience β€” without adding to your team's workload.