The whole journey, running on its own

Every message between booking and checkout goes out on time, to the right guest, without anyone remembering to send it.

A hotel corridor of doorways receding towards a red door

How it works

Three steps, in order
  1. Set it once

    Map what goes out and when, from the booking to after checkout.

  2. It picks the right guest

    By room, by stay, by what they booked.

  3. It sends

    On time, in their language, every time.

The new way of doing hospitality is here

  • The pre-arrival email

    Without AskWhisper

    A reminder in someone calendar

    With AskWhisper

    Sent on time, every booking

  • What each guest gets

    Without AskWhisper

    The same message

    With AskWhisper

    Written for their stay

  • Pool closed tomorrow

    Without AskWhisper

    Told at breakfast, or not at all

    With AskWhisper

    One message, everyone staying

  • Language

    Without AskWhisper

    English, and hope

    With AskWhisper

    The one they booked in

What's inside

  • Messages on a schedule

    Booking confirmation through to the thank-you after checkout.

  • The right guests only

    By room type, stay length, or whatever else you booked them for.

  • Tell everyone at once

    Lift out, event tonight, pool closed tomorrow.

  • Operational alerts

    Your team hears about the things that need doing.

  • Local tips

    What's worth doing nearby, sent when they'd actually use it.

  • In their language

    Written for the guest, not translated at them.

Why it needs everything connected

A message sent at the wrong moment is worse than no message. This reads the same booking and stay details as your website and inbox, so the pre-arrival email lands before arrival, the tips land while they're still there, and none of it goes to a guest who checked out yesterday.

Journey messaging running from booking through to post-stay
  1. Discovery
  2. Booking (this part)
  3. Pre-arrival (this part)
  4. In-stay (this part)
  5. Post-stay (this part)

By using AskWhisper, you get…

  • More time

    Less copying and switching between tools, more time for hosting.

  • More revenue

    More earned per stay, without anyone chasing it or asking the awkward question.

  • More conversion

    More of the travellers who find you book directly through your own channels.

Questions hoteliers ask

How do I automate guest messages across the whole stay?

Set the journey up once and it runs. Confirmation, pre-arrival, in-stay and post-stay messages go out on time to the guests they apply to, without anyone having to remember.

Can I message everyone currently staying?

Yes. One message reaches every active guest, which is what you want for a closed pool, a lift out of service or an event tonight.

Does every guest get the same message?

No. What goes out depends on the room, the stay and what they booked, so a family in a suite for a week doesn't get what a one-night business guest gets.

What language do the messages go out in?

The one the guest booked in. You write it once and it lands in the language they read.

Want the journey to run itself?
Just Ask Whisper.

Every message between booking and checkout goes out on time, to the right guest, without anyone remembering to send it.