# AskWhisper

> AI-powered front desk platform for hotels. Automates guest communication, self-service check-in, digital key delivery, and upselling via WhatsApp, webchat, and email.

## What it does

- Automated guest messaging across the full journey (pre-arrival, in-stay, post-stay)
- AI-powered replies on WhatsApp, webchat, and email - 24/7, in any language
- Digital key delivery and self-service check-in (no front desk needed)
- Automated upselling: breakfast, late check-out, spa, experiences - at the right moment
- Unified inbox: every guest message from every channel in one thread
- Guest app: branded web app with stay details, local tips, house rules, and upsell offers
- Guest satisfaction flows: happy guests get review nudges, unhappy guests get routed to private feedback
- Knowledge base: one place for all property info, shared across every channel
- Broadcast messaging for time-sensitive property-wide communication
- Smart routing: AI handles what it can, escalates to staff with full context

## Product structure

The product is organised as three pillars, each with its own feature pages. Every pillar feeds all three outcomes (more conversion, more revenue, more time) - none maps to a single one.

Overview: https://www.askwhisper.com/en/product

Your hotel's face - the website, webchat and guest app a traveller meets: https://www.askwhisper.com/en/product/face
- The website you describe: https://www.askwhisper.com/en/product/face/build-your-website-by-describing-it
- Change it once: https://www.askwhisper.com/en/product/face/central-knowledge-database
- Reviews that publish themselves: https://www.askwhisper.com/en/product/face/automated-review-collection

Your hotel's voice - every message and call, answered: https://www.askwhisper.com/en/product/voice
- One inbox: https://www.askwhisper.com/en/product/voice/unified-inbox
- Answers in seconds: https://www.askwhisper.com/en/product/voice/ai-replies
- Every call answered (AI receptionist): https://www.askwhisper.com/en/product/voice/ai-voice-receptionist

Your hotel's hands - the work that runs on its own: https://www.askwhisper.com/en/product/hands
- Upsells that sell themselves: https://www.askwhisper.com/en/product/hands/automated-upsells
- The journey on autopilot: https://www.askwhisper.com/en/product/hands/guest-journey-messaging
- Check-in without the desk: https://www.askwhisper.com/en/product/hands/digital-check-in-and-keys
- Guest app: https://www.askwhisper.com/en/product/hands/guest-app

AskWhisper is not a booking engine. It sits on top of the hotel's existing stack, reads their live data, puts it everywhere a traveller looks, and sends travellers into the hotel's own booking engine ready to book.

## Who it's for

- Independent hotels - Your team is good. There just aren't enough of them, and too much of their day goes on things that don't need a person. https://www.askwhisper.com/en/who-we-work-with/independent-hotels
- Hotel groups - Every property answers differently, and nobody can tell you which version is right. One record fixes that. https://www.askwhisper.com/en/who-we-work-with/hotel-groups
- Aparthotels - Nobody is standing at a desk to explain things. Everything a guest needs has to arrive before they need it. https://www.askwhisper.com/en/who-we-work-with/aparthotels
- B&Bs - You do all of it yourself, and you're good at it. The messages are the part that's eating your evenings. https://www.askwhisper.com/en/who-we-work-with/b-b

## Integrations

Fourteen live integrations, in four groups.

PMS: Mews, Lighthouse, RoomRaccoon, Cloudbeds, Apaleo, protel, Clock PMS+, MyTourist
Keys & access: Salto (digital keys)
Messaging: WhatsApp, Instagram, Facebook Messenger
Email: Gmail, Outlook

AskWhisper is an official Meta Business Partner. The status covers the three Meta channels travellers actually message you on: WhatsApp, Instagram and Facebook.

A PMS is a system AskWhisper reads from and writes back to. A messaging or email integration is a channel AskWhisper answers on. Most connections take a few minutes, are authorised from inside the hotel's own account, and require no developer and no data migration.

## Pricing

EUR 7 per room per month for the AI communication suite (minimum EUR 21/month, plus a EUR 399 one-time setup fee) and EUR 4 per room per month for the website (a custom domain name is not included). Optional add-ons: Voice AI (EUR 2/room/month, usage limits apply) and digital room keys (EUR 2/room/month). Hotel groups and complex setups get tailored pricing.

## Results & Outcomes

Every figure below comes from a named property's own reported data, rounded down
to a clean floor the property passed and marked "+". See the case links underneath
for what each one counts.

- More than 90% of guest messages answered without staff involvement, over 11 months (C-Hotels Andromeda, 114 rooms)
- Median reply under 10 seconds across the published properties; 90th percentile under 20 seconds
- Arrivals reached in the pre-arrival journey up from under 6% to more than 65% in three months (C-Hotels Silt, 73 rooms)
- EUR 24,000+ of upsell revenue in three months, EUR 12+ per arrival, commission-free and booked into the PMS (C-Hotels Silt)
- More than 85% of rated stays scored 9 or 10 on the post-stay feedback flow (Yalo Ghent, 92 rooms)
- Guests in conversation up from about 30 to 750+ a month after switching on automated journeys, with no change in headcount (Yalo Ghent)
- 20+ languages served, with no language requirement on the night shift
- 24/7 guest support without extra staff - the AI handles questions at 3am the same way it does at 3pm

Three named client cases, each with the property's own reported figures:
- C-Hotels Silt, Middelkerke (73-room seafront hotel): €24,000+ of upsell revenue in three months, arrivals reached up from under 6% to more than 65%, €12+ extra per arrival - https://www.askwhisper.com/en/results/c-hotels-silt
- C-Hotels Andromeda, Ostend (114-room seafront hotel): more than 90% of guest messages answered without staff, median reply under 10 seconds, 25,000+ proactive messages over 11 months, set up self-serve with no sales call - https://www.askwhisper.com/en/results/c-hotels-andromeda
- Yalo, Ghent (92-room urban boutique hotel): 750+ guests in conversation in a month against about 30 before automated journeys, more than 85% of rated stays scored 9 or 10, more than 95% of messages answered without staff - https://www.askwhisper.com/en/results/yalo-ghent

## Insights & Resources

- How AskWhisper builds a hotel website from your description (Automation, PMS, Guest experience) - https://www.askwhisper.com/en/insights/how-askwhisper-builds-a-website
- How AI upselling works in hotels: a practical guide (Upselling, Revenue, AI) - https://www.askwhisper.com/en/insights/how-ai-upselling-works-in-hotels
- Mews guest messaging: native vs integrated platforms explained (PMS, Messaging, Automation) - https://www.askwhisper.com/en/insights/mews-guest-messaging-native-vs-integrated
- Hotel guest communication: from booking to checkout (Messaging, Guest experience, Automation) - https://www.askwhisper.com/en/insights/hotel-guest-communication-booking-to-checkout
- 5 ways hotels can reduce front desk workload with AI (Operations, AI, Automation) - https://www.askwhisper.com/en/insights/reduce-front-desk-workload-with-ai
- Hotel guest messaging automation: what to automate and what to keep human (Messaging, Automation, AI) - https://www.askwhisper.com/en/insights/hotel-guest-messaging-automation
- PMS integration guide: connecting your hotel systems (PMS, Automation, Operations) - https://www.askwhisper.com/en/insights/pms-integration-guide-connecting-hotel-systems
- Contactless hotel check-in: best practices for a seamless guest experience (Check-in, Automation, Guest experience) - https://www.askwhisper.com/en/insights/contactless-hotel-check-in-best-practices
- Why you need to start using WhatsApp today (WhatsApp, Messaging, Guest experience) - https://www.askwhisper.com/en/insights/why-you-need-to-start-using-whatsapp-today
- AI in hotels creates more room for personal service (AI, Guest experience, Operations) - https://www.askwhisper.com/en/insights/ai-in-hotels-creates-more-room-for-personal-service

Every article carries a short "quick answers" Q&A covering the questions it addresses. Browse and filter the full library by topic: https://www.askwhisper.com/en/insights

## How AskWhisper Compares

AskWhisper differentiates from competitors like HiJiffy, Duve, Canary Technologies, Runnr.ai and Akia with deeper AI capabilities (AI-powered WhatsApp replies, smart routing, automated email drafts), commission-free upselling, digital key delivery via Salto, and transparent per-room pricing starting at EUR 7/room/month.

- AskWhisper vs Duve: https://www.askwhisper.com/en/compare/duve
- AskWhisper vs Akia: https://www.askwhisper.com/en/compare/akia
- AskWhisper vs HiJiffy: https://www.askwhisper.com/en/compare/hijiffy
- AskWhisper vs Canary Technologies: https://www.askwhisper.com/en/compare/canary
- AskWhisper vs Runnr.ai: https://www.askwhisper.com/en/compare/runnr

## Current Campaign: Start AI for Mews Hotels

Exclusive offer for Mews PMS customers: 1 month completely free, onboarding fee (EUR 399) waived, and free cancellation within 90 days. Risk-free way to start AI guest communication with native Mews integration.

Campaign page: https://www.askwhisper.com/en/campaigns/start-ai-mews

## Contact

General questions and support: support@askwhisper.com. This is the only contact address - a person on the team replies within 24 hours, usually the same day. AskWhisper runs no contact form.

AskWhisper is operated by Amodamo BV, Krekelstraat 95, 2660 Hoboken, Antwerp, Belgium. VAT BE0797.635.552.

Contact page: https://www.askwhisper.com/en/contact

## Links

- Website: https://www.askwhisper.com
- Pricing: https://www.askwhisper.com/en/pricing
- How it works: https://www.askwhisper.com/en/how-it-works
- Integrations: https://www.askwhisper.com/en/integrations
- FAQ: https://www.askwhisper.com/en/faq
- Contact: https://www.askwhisper.com/en/contact
- Results & case studies: https://www.askwhisper.com/en/results
- Business case (for making the internal case): https://www.askwhisper.com/en/about/for-partners
- Compare: https://www.askwhisper.com/en/compare
- Start AI for Mews: https://www.askwhisper.com/en/campaigns/start-ai-mews
- About: https://www.askwhisper.com/en/about
- Book a demo: https://app.askwhisper.com/generate-demo
- Sitemap (every public page, in one list): https://www.askwhisper.com/en/sitemap
- XML sitemap: https://www.askwhisper.com/sitemap.xml
- Full documentation for LLMs: https://www.askwhisper.com/llms-full.txt