# AskWhisper - Full Reference for LLMs > AskWhisper is a hospitality SaaS platform that automates guest communication, self-service check-in, digital key delivery, and upselling for hotels, aparthotels, and B&Bs. It works via WhatsApp, webchat, email, and a branded guest app. ## Company AskWhisper is a hospitality technology company based in Europe. The platform is designed for properties of all sizes - from single B&Bs to multi-property hotel groups. AskWhisper integrates with existing property management systems (PMS) and access control systems so hotels can automate without changing their workflow. Website: https://www.askwhisper.com Demo: https://app.askwhisper.com/generate-demo Schedule a call: https://cal.com/martijn-van-dooren-dwkzcx/30min General contact: support@askwhisper.com (a person replies within 24 hours, usually the same day) Registered entity: Amodamo BV Registered address: Krekelstraat 95, 2660 Hoboken, Antwerp, Belgium VAT: BE0797.635.552 --- ## Features ### AI Replies on WhatsApp Guests ask a question on WhatsApp and the AI answers instantly - check-out time, parking, restaurants, breakfast availability. Works 24/7, in any language, without staff involvement. ### AI Email Drafts When an email comes in, the AI drafts a reply using property info. Staff reviews, tweaks if needed, and sends. Same quality in a fraction of the time. ### Guest Journey Messaging Automated messages at every stage: welcome before arrival, check-in details on the day, mid-stay check-in, upsell offers, and check-out reminder. Designed once, runs for every guest automatically. ### Automated Upsells Breakfast, late check-out, spa, experiences - offered automatically at the right moment through direct channels. No OTA commission. Offer targeting ensures the right offer reaches the right guest based on booking data. ### Digital Keys Room access delivered via the guest app. No plastic cards, no lockboxes. Keys activate and expire automatically based on check-in/check-out dates via Salto integration. ### Guest App A branded web app guests open once - stay details, local tips, house rules, upsell offers in one place. No app store download required. ### Unified Inbox WhatsApp, webchat, email: every guest message from every channel in one thread tied to the reservation. Nothing gets lost. ### Smart Routing AI handles questions it can confidently answer. Everything else goes to staff with full context - the guest never repeats themselves. ### Guest Satisfaction Flows Happy guests get nudged to leave a review. Unhappy guests get routed to private feedback before they reach TripAdvisor. Catch problems early and protect your reputation. ### Multilingual AI Guest writes in Spanish, AI replies in Spanish. French, German, Dutch - no separate setups, no translation layers. The conversation feels native. ### Broadcast Messaging Send one message to every active guest at once for time-sensitive announcements - pool closures, events, weather alerts. ### Knowledge Base One place for everything about your property: check-in instructions, house rules, local tips, upsell offers. Update once, every channel updates with it. ### Segmented Messaging Families get family-relevant info. Business travellers get what they need. OTA bookers get a direct booking nudge. Rules based on booking data. ### Personalised Recommendations Local restaurants, hidden hiking trails, the bakery around the corner - shared automatically based on guest profile. Automatic concierge without the concierge. ### Dynamic Content What guests see changes based on who they are, when they're staying, and what room they booked. ### Operational Notifications When a guest submits a request, flags an issue, or accepts an upsell, the team gets notified immediately. ### PMS Messaging Integration Keep your PMS as the hub while AskWhisper powers the automation behind it. Staff works where they're used to. --- ## Who It's For One page per kind of property, each with the questions that audience actually asks and the case study closest to them. ### Independent hotels Your team is good. There just aren't enough of them, and too much of their day goes on things that don't need a person. Typical fit: 20 to 150 rooms and one team covering everything. No revenue manager working on upsells full time. A website you can't change without emailing someone. Late arrivals that ring somebody's personal phone. Page: https://www.askwhisper.com/en/who-we-work-with/independent-hotels (also /nl/ and /fr/) ### Hotel groups Every property answers differently, and nobody can tell you which version is right. One record fixes that. Typical fit: Two or more properties sharing a brand and a team. House rules living in inboxes and shared documents. A new property to open and no playbook to copy. No single view of what guests are asking across the group. Page: https://www.askwhisper.com/en/who-we-work-with/hotel-groups (also /nl/ and /fr/) ### Aparthotels Nobody is standing at a desk to explain things. Everything a guest needs has to arrive before they need it. Typical fit: Guests let themselves in, at any hour. No permanent front desk, or one with short hours. Door codes and instructions sent by hand today. Long stays that need more than a welcome message. Page: https://www.askwhisper.com/en/who-we-work-with/aparthotels (also /nl/ and /fr/) ### B&Bs You do all of it yourself, and you're good at it. The messages are the part that's eating your evenings. Typical fit: Fewer than 20 rooms, and you are the team. Guest messages answered from your own phone. No PMS, or a light one you barely touch. Reviews that matter enormously to your bookings. Page: https://www.askwhisper.com/en/who-we-work-with/b-b (also /nl/ and /fr/) --- ## Integrations Fourteen live integrations in four groups. A PMS or lock system is one the hotel already runs that AskWhisper reads from and writes back to. A messaging or email integration is a channel AskWhisper answers on. Most connections take a few minutes, are authorised from inside the hotel's own account, and need no developer and no data migration - the PMS stays the system of record. Overview: https://www.askwhisper.com/en/integrations ### PMS #### Mews 2-way reservation sync, traveller profile sync, automated pre-arrival and post-stay messaging, payment and folio updates. Page: https://www.askwhisper.com/en/integrations/mews | Website: https://www.mews.com #### Lighthouse Reservations from every connected channel flow into automated journeys, with check-in and check-out event triggers. Page: https://www.askwhisper.com/en/integrations/lighthouse | Website: https://www.mylighthouse.com #### RoomRaccoon All-in-one system combining PMS, channel manager and booking engine. One connection covers all three. Page: https://www.askwhisper.com/en/integrations/roomraccoon | Website: https://roomraccoon.com #### Cloudbeds Official Cloudbeds Marketplace integration with 2-way reservation sync and guest folio updates. Page: https://www.askwhisper.com/en/integrations/cloudbeds | Website: https://www.cloudbeds.com #### Apaleo API-first platform. OAuth authentication, webhook-driven event triggers, multi-property support. Page: https://www.askwhisper.com/en/integrations/apaleo | Website: https://apaleo.com #### protel Reservation data reaches every traveller conversation - website, WhatsApp, email and the guest app. Page: https://www.askwhisper.com/en/integrations/protel | Website: https://www.protel.net #### Clock PMS+ Bookings turn into timed messages, upsells and digital check-in on live reservation data. Page: https://www.askwhisper.com/en/integrations/clock-pms | Website: https://clock-software.com #### MyTourist Lightweight PMS for B&Bs and boutique properties. Reservation sync, traveller data sync, registration forms. Page: https://www.askwhisper.com/en/integrations/mytourist | Website: https://www.mytourist.cloud ### Keys & access #### Salto Electronic access control. Digital keys are generated from live reservation data and delivered to the traveller's phone, activating at check-in and expiring at checkout. Page: https://www.askwhisper.com/en/integrations/salto | Website: https://www.saltosystems.com ### Messaging AskWhisper is an official Meta Business Partner. The status covers the three Meta channels travellers actually message you on: WhatsApp, Instagram and Facebook. #### WhatsApp WhatsApp Business. Travellers get answers in seconds, in their own language, at any hour. Every conversation lands in the shared inbox. Page: https://www.askwhisper.com/en/integrations/whatsapp | Website: https://business.whatsapp.com #### Instagram Instagram DMs answered in seconds rather than piling up as a backlog. Page: https://www.askwhisper.com/en/integrations/instagram | Website: https://business.instagram.com #### Facebook Facebook Messenger questions answered day and night, in the traveller's own language. Page: https://www.askwhisper.com/en/integrations/facebook | Website: https://www.facebook.com/business ### Email #### Gmail Traveller email lands in the same inbox as WhatsApp and Instagram, with the full booking attached. Page: https://www.askwhisper.com/en/integrations/gmail | Website: https://workspace.google.com/products/gmail #### Outlook Outlook mail joins every other message in one inbox, with replies drafted against the booking. Page: https://www.askwhisper.com/en/integrations/outlook | Website: https://www.microsoft.com/microsoft-365/outlook --- ## Pricing AskWhisper pricing starts at EUR 7 per room per month for the AI communication suite. Add optional modules: - **Communication Suite (EUR 7/room/month)**: AI guest communication on WhatsApp, webchat, the guest app and email, PMS integration, branded WhatsApp chat with a custom number, centralised knowledge base, automated guest journey messaging. Minimum EUR 21/month, plus a EUR 399 one-time setup fee. - **Website (EUR 4/room/month)**: A professionally designed, fully managed hotel website with fast, secure hosting, the AI assistant built into every page, connected to the central knowledge base and optimised for direct bookings. Does not include a custom domain name. - **Voice AI add-on (EUR 2/room/month)**: An AI voice agent that answers guest calls 24/7 (usage limits apply) - **Digital room keys add-on (EUR 2/room/month)**: Self-service check-in & digital key delivery via Salto - **Custom Partnership**: Tailored pricing for hotel groups & complex setups Detailed pricing: https://www.askwhisper.com/en/pricing --- ## How It Works 1. **Set up your property**: Add your property info, FAQs, house rules, local tips, and upsell offers to the AskWhisper dashboard. 2. **Connect your PMS**: Link your property management system. Reservations sync automatically and trigger guest journeys. 3. **Go live**: AI handles guest questions and upselling automatically via WhatsApp, webchat, and email. Staff gets notified when human attention is needed. Detailed guide: https://www.askwhisper.com/en/how-it-works --- ## Results & Case Studies Every figure below comes from a named property's own reported platform data, rounded down to a clean floor the property passed and marked "+". Each one is set out in full on the case it came from. ### Operational Efficiency - **More than 90% of guest messages answered without staff involvement** over eleven months at a 114-room seafront hotel: over 6,500 of 7,500+ messages. The few hundred that reached a person were the ones that needed one. - **Median reply under 10 seconds** across the published properties, with a 90th percentile under 20 seconds. When a message is escalated instead, the median human reply runs from half an hour to over an hour - which is what the automation stands in for. - **20+ languages served**, with conversations splitting almost evenly across Dutch, English, French and German at a coastal property, and no language requirement on the night shift. - **Guest self-service on operational requests.** 500+ parking reservations placed by guests directly, with no staff involvement - parking being the single most common front-desk question at a coastal hotel. ### Revenue Impact - **EUR 24,000+ of upsell revenue in three months** at a 73-room seafront hotel: 450+ orders booked straight into the PMS. Breakfast accounts for over EUR 15,000 and parking for over EUR 8,000. - **EUR 12+ of incremental revenue per arrival**, from better than one booking in eight buying something in the property's best full month. - **Pre-arrival reach up from under 6% to more than 65% of arriving guests** in three months, which is what makes the revenue possible - nothing can be sold to a guest who was never reached. - **Zero OTA commission on upsells.** All offers go through the property's own channels, keeping 100% of the revenue. ### Guest Experience - **More than 85% of rated stays scored 9 or 10** on the post-stay feedback flow at a 92-room boutique hotel: over 650 of 750+ responses. - **Guests in conversation up from about 30 to 750+ a month** after automated journeys were switched on, with no change in team size. - **Sentiment clearly positive** on a -10 to +10 scale across every inbound guest message, with fewer than one message in ten reading as negative. - **Always-on guest support across all channels**, at any hour and in the guest's own language. ### Case Studies Three named properties, each publishing its own reported platform data. **C-Hotels Silt — Middelkerke, Belgium** (4-star seafront hotel · Middelkerke) Silt is the landmark on Middelkerke's seafront: 73 rooms, all with sea views, a casino in the building and the beach on the doorstep. Before May it reached under 6% of arriving guests. Now it reaches more than 65% of them, and every arrival is worth €12+ more. Key figures: Upsell revenue since launch; Of arriving guests reached; Extra revenue per arrival; Median time to an answer https://www.askwhisper.com/en/results/c-hotels-silt **C-Hotels Andromeda — Ostend, Belgium** (4-star seafront hotel · Ostend) Andromeda sits on the sea dyke beside Ostend's Casino-Kursaal: 114 rooms, half with sea views. It set itself up without a sales call or an implementation project, and eleven months later its team answers fewer than one guest message in ten. Key figures: Of guest messages answered without staff; Median time to an answer; Of arriving guests reached; Proactive messages sent https://www.askwhisper.com/en/results/c-hotels-andromeda **Yalo Ghent — Ghent, Belgium** (Urban boutique hotel · Ghent) Yalo is 92 design rooms on the Brabantdam with a rooftop bar and a restaurant, built around a 24/7 city atmosphere. Automated journeys went live in February. The team didn't grow, the conversations went up more than twentyfold, and more than 85% of guests now rate their stay 9 or 10. Key figures: Guests in conversation in July; Of rated stays scored 9 or 10; Of guest messages answered without staff; Median time to an answer https://www.askwhisper.com/en/results/yalo-ghent All results: https://www.askwhisper.com/en/results --- ## Making the internal case A page written for the person at a property who already wants AskWhisper and now has to get it past an owner, a general manager or a finance committee. It carries: the published figures with a link to the case each came from; ready-to-send email and short-message drafts in three arguments (fewer interruptions, more revenue per stay, hours returned to the team) and three tones (direct, warm, formal); the six objections that come up, answered; and a plain account of what adopting it requires from the property's own side. The common objections and their answers: - Is this going to replace people on our team? No. It takes the repetitive work and leaves the work guests notice with the team. Properties typically keep the same headcount and redeploy the hours. - Do I have to replace my PMS? No. AskWhisper connects to the PMS already in use and leaves it as the system of record. - What happens to the website we already paid for? Keep it or replace it. The messaging, upsells and reviews work regardless of who built the site. - How long does a PMS connection take? Most take a few minutes, authorised from inside the property's own account, with no developer and no data migration. - Who has to run it? Whoever already knows the answers. Changes are made by describing them rather than by editing a CMS, so no dedicated administrator is needed. https://www.askwhisper.com/en/about/for-partners Also in Dutch (/nl/about/for-partners) and French (/fr/about/for-partners). --- ## Insights Practical writing on hotel guest communication, upselling, contactless check-in and PMS integrations. Every article opens with its key points and closes with a short Q&A covering the questions it answers. Library, searchable and filterable by topic: https://www.askwhisper.com/en/insights Also published in Dutch (/nl/insights) and French (/fr/insights). **How AskWhisper builds a hotel website from your description** (Automation, PMS, Guest experience) You describe your property once, in your own words. AskWhisper builds a working website from it, then keeps the messages, upsells and emails that follow reading from the same facts. Key points: You write a short and a long version of your property description, plus photos by room type, and the first version of your website comes back the same day. The site reads from the same source as your inbox, offers and guest app, so an edit to your check-in time updates the site, the chat answers and your automated emails together. No PMS connection is needed to launch - pages, knowledge base and messaging can all run first, with PMS access adding the reservation-aware parts. Most properties are fully live, PMS-connected journeys included, within a few days. https://www.askwhisper.com/en/insights/how-askwhisper-builds-a-website **How AI upselling works in hotels: a practical guide** (Upselling, Revenue, AI) The upsell that works isn't the one at the desk. It's the one that arrives at the moment the guest was already thinking about it. Key points: Traditional upselling depends on someone remembering to ask. Automated upselling depends on timing, which is why it converts better. Breakfast, late checkout, room upgrades, parking and local experiences are the standard set, and sold direct none of them carry commission. Timing is most of the job: breakfast the evening before, late checkout on the morning of departure, upgrades a few days out. An offer sent through a channel the guest already answers gets read. An offer printed on a card in the room doesn't. https://www.askwhisper.com/en/insights/how-ai-upselling-works-in-hotels **Mews guest messaging: native vs integrated platforms explained** (PMS, Messaging, Automation) Mews' native Guest Messaging handles conversations after a booking. AskWhisper runs the whole guest journey from website to checkout. Key points: Mews Guest Messaging is powerful post-booking but doesn't turn browsers into bookers or manage website content and upsells in one place. AskWhisper sits alongside Mews, adding website conversion, triggered upsells and one dashboard for every touchpoint a guest sees. A real Mews integration pulls live data, triggers off reservation events, and lets you update policies once and see the change everywhere. Setup takes a week and needs no IT: connect the API, define your knowledge base, launch automations. https://www.askwhisper.com/en/insights/mews-guest-messaging-native-vs-integrated **Hotel guest communication: from booking to checkout** (Messaging, Guest experience, Automation) Five moments decide how a stay feels. Get the message right at each one and most of the questions never get asked. Key points: A stay has five communication moments: confirmation, pre-arrival, arrival, during the stay, and after checkout. Each one has a different job. Pre-arrival, 24 to 48 hours out, is where most questions get pre-empted and where upsells convert best. A mid-stay check-in is the cheapest way there is to fix a problem while there's still time to fix it. Messaging beats email at every stage after the booking, for one reason: it gets read. https://www.askwhisper.com/en/insights/hotel-guest-communication-booking-to-checkout **5 ways hotels can reduce front desk workload with AI** (Operations, AI, Automation) Count how many times your team answered the same question yesterday. That number is the workload, and almost all of it is solvable. Key points: The same handful of questions accounts for most front desk interruptions. Answering them automatically is the single biggest win available. Digital check-in removes the queue at four o'clock without removing anyone from the team. One inbox for WhatsApp, email and webchat stops staff switching between tabs and losing the thread of a conversation. Proactive messages stop questions being asked at all, which beats answering them quickly. https://www.askwhisper.com/en/insights/reduce-front-desk-workload-with-ai **Hotel guest messaging automation: what to automate and what to keep human** (Messaging, Automation, AI) The trick isn't automating everything. It's knowing which messages a guest is glad to get from a machine, and which ones they really aren't. Key points: Automate the predictable: booking confirmations, check-in instructions, wifi details, checkout reminders. Nobody wants those hand-written. Keep a person for complaints, special requests and anything with feeling in it. A hybrid setup handles the volume automatically and hands the rest to staff with the whole conversation attached, so nobody starts from scratch. Set it up once against live reservation data, then leave it alone. A message that fires on the wrong day is worse than no message. https://www.askwhisper.com/en/insights/hotel-guest-messaging-automation **PMS integration guide: connecting your hotel systems** (PMS, Automation, Operations) Your PMS already knows who's arriving and when. Everything else you run should know it too, without anyone retyping a thing. Key points: A PMS integration means your reservation data reaches every guest-facing surface without anyone copying it across by hand. Without one, automation is guesswork: messages go out on the wrong day and offers reach guests who already booked them. Look for two-way sync, triggers on check-in and checkout, and authorisation from inside your own account rather than a developer project. The PMS stays the system of record. A good integration reads from it and writes back to it, it doesn't try to replace it. https://www.askwhisper.com/en/insights/pms-integration-guide-connecting-hotel-systems **Contactless hotel check-in: best practices for a seamless guest experience** (Check-in, Automation, Guest experience) Contactless check-in isn't about avoiding people. It's about not making a guest who landed at midnight queue for a key. Key points: Contactless check-in lets a guest complete the arrival formalities on their own phone before they reach the building. Keep it to a link, never an app download. Every extra step between a guest and their room loses some of them. Digital keys only work when they run off live reservation data, so access starts at check-in and expires at checkout without anyone touching it. The front desk doesn't disappear. It stops being a queue and becomes somewhere people go when they actually want something. https://www.askwhisper.com/en/insights/contactless-hotel-check-in-best-practices **Why you need to start using WhatsApp today** (WhatsApp, Messaging, Guest experience) Your guests have WhatsApp open all day. The question isn't whether to be there, it's how much longer you're going to make them use email instead. Key points: WhatsApp has more than 2.7 billion users worldwide. Your guests already have it, which is why messages get read in minutes rather than sitting unopened until arrival. Instant answers take pressure off the front desk: the same six questions stop arriving by phone. It's a revenue channel as much as a service one. Late checkout and breakfast sell far better in a thread the guest already has open than on a card in the room. Getting started takes a WhatsApp Business account, a connection to your PMS so messages carry the booking, and the repeat questions automated first. https://www.askwhisper.com/en/insights/why-you-need-to-start-using-whatsapp-today **AI in hotels creates more room for personal service** (AI, Guest experience, Operations) Nobody wants a robot at reception. What AI is genuinely good at is the paperwork behind it, which is what frees your team up for the part guests actually remember. Key points: AI in hotels isn't about removing people. It takes the repeat questions and the admin, so the team has time for the guests who want a person. Automate what repeats - confirmations, wifi passwords, breakfast times - and keep humans for the empathy, the special requests and the awkward moments. Centralising guest information across the booking engine, the PMS and the messaging apps is what makes any of the rest possible. The hotels that stand out won't be the most automated ones. They'll be the ones that used automation to buy back time for hospitality. https://www.askwhisper.com/en/insights/ai-in-hotels-creates-more-room-for-personal-service --- ## Frequently Asked Questions ### How does AskWhisper work? AskWhisper integrates with your PMS and messaging channels. You set up your property info, FAQs, and upsells in one dashboard, then AI handles guest questions and upselling automatically via WhatsApp, webchat, and email. ### What types of properties does AskWhisper support? Hotel groups, independent hotels, aparthotels, and B&Bs - any hospitality property that wants to automate guest communication and check-in. ### Which PMS systems does AskWhisper integrate with? Mews, Cloudbeds, Lighthouse, RoomRaccoon, Apaleo, protel, Clock PMS+ and MyTourist. Every one covers two-way reservation sync, traveller profile sync and messaging triggered by reservation events. New connections are added in the order customers ask for them. ### Does AskWhisper support digital key delivery? Yes, through the Salto integration. Digital keys are generated and delivered automatically via WhatsApp or the guest app. Keys activate at check-in and deactivate at checkout. ### What languages does AskWhisper support? The AI replies in whatever language the guest writes in - Spanish, French, German, Dutch, and more. No separate configuration needed per language. ### How much does AskWhisper cost? Starting at EUR 7 per room per month for the AI communication suite, with optional add-ons for a website (+EUR 4), voice AI (+EUR 2), and digital keys (+EUR 2). See https://www.askwhisper.com/en/pricing for details. ### How long does it take to set up AskWhisper? Most properties go live within a few days. Connect your PMS, configure your guest journeys and messaging templates, and you're running. ### Can AskWhisper handle upselling? Yes. Breakfast, late check-out, spa packages, and experiences are offered automatically at the right moment based on booking data. No OTA commission. --- ## Current Campaign: Start AI for Mews Hotels AskWhisper is running an exclusive campaign for hotels using Mews PMS. The "Start AI" campaign removes all barriers to trying AskWhisper: - **1 month completely free**: Full access to AskWhisper for one month at no cost - AI guest communication, automated upselling, and seamless Mews integration included. - **Onboarding fee waived**: The standard EUR 399 setup fee is completely waived. AskWhisper's team handles the full onboarding: connecting the Mews account, configuring guest journeys, and going live. - **Free cancellation within 90 days**: Hotels can cancel within 90 days of starting their contract at no cost. No questions asked, no strings attached. After the free month, standard pricing applies (EUR 7/room/month, minimum EUR 21/month). The 90-day cancellation window continues to apply. The Mews integration is native and bidirectional: reservations sync in real-time, guest profiles stay up to date, and automated messaging triggers the moment a booking is made. Most properties go live within a few days. Campaign page: https://www.askwhisper.com/en/campaigns/start-ai-mews Schedule onboarding call: https://cal.com/martijn-van-dooren-dwkzcx/30min --- ## Product Pages The product is organised as three pillars - your hotel's face, your hotel's voice, your hotel's hands - each with its own feature pages. Each pillar feeds all three outcomes (more conversion, more revenue, more time); none of them maps to a single outcome. Product overview: https://www.askwhisper.com/en/product ### Your hotel's face - everywhere a traveller meets your hotel The website, the webchat and the guest app, built from the way you describe your property and kept in step from one place. https://www.askwhisper.com/en/product/face - The website you describe - describe your hotel in plain words and AskWhisper builds the site, pointed at your existing booking engine: https://www.askwhisper.com/en/product/face/build-your-website-by-describing-it - Change it once - update a price, policy or opening hour once and it's live on the website, in the chat answers, in the emails and in the guest app: https://www.askwhisper.com/en/product/face/central-knowledge-database - Reviews that publish themselves - ask every guest after checkout and publish the good reviews straight to your own website: https://www.askwhisper.com/en/product/face/automated-review-collection ### Your hotel's voice - your hotel, answering Every message and call answered in your hotel's voice, at any hour and in any language. https://www.askwhisper.com/en/product/voice - One inbox - WhatsApp, email, webchat, calls and PMS messages in one shared inbox, routed to whoever should answer: https://www.askwhisper.com/en/product/voice/unified-inbox - Answers in seconds - routine guest questions answered the moment they arrive, in the language they were asked in: https://www.askwhisper.com/en/product/voice/ai-replies - Every call answered - an AI receptionist that picks up when your team can't, answers from your own property details, and connects callers to a person when one is needed: https://www.askwhisper.com/en/product/voice/ai-voice-receptionist ### Your hotel's hands - the work, done without you doing it Offers, messages, keys and updates that go out on time, to the right person. https://www.askwhisper.com/en/product/hands - Upsells that sell themselves - breakfast, upgrades and late checkout offered at the moment a guest is most likely to say yes, through your own channels with no OTA commission: https://www.askwhisper.com/en/product/hands/automated-upsells - The journey on autopilot - pre-arrival, in-stay and post-stay messages sent on time to the guests they apply to: https://www.askwhisper.com/en/product/hands/guest-journey-messaging - Check-in without the desk - digital keys on a guest's phone that activate at check-in and expire at checkout on their own: https://www.askwhisper.com/en/product/hands/digital-check-in-and-keys - Guest app - a branded web app with stay details, keys, local tips and offers, with no download: https://www.askwhisper.com/en/product/hands/guest-app Note: the flat /features/ URLs used until 2026 have been permanently redirected into the pages above. ## Target Audience Pages - Hotel Groups: https://www.askwhisper.com/en/who-we-work-with/hotel-groups - Independent Hotels: https://www.askwhisper.com/en/who-we-work-with/independent-hotels - Aparthotels: https://www.askwhisper.com/en/who-we-work-with/aparthotels - B&Bs: https://www.askwhisper.com/en/who-we-work-with/b-b ## Competitor Comparisons AskWhisper provides objective, feature-by-feature comparisons against other hospitality platforms. ### AskWhisper vs Duve Duve is a guest experience platform with strong online check-in and guest app features. AskWhisper differentiates with deeper AI capabilities - AI-powered WhatsApp replies, smart routing, and automated email drafts - plus commission-free upselling and digital key delivery via Salto. AskWhisper's per-room pricing starting at EUR 7/room/month makes it accessible for properties of all sizes. https://www.askwhisper.com/en/compare/duve ### AskWhisper vs Akia Akia focuses on SMS-based guest messaging primarily for the US market. AskWhisper offers a more complete platform with AI-powered replies across WhatsApp, webchat, and email, plus automated upselling, digital keys, and a branded guest app. AskWhisper's WhatsApp-first approach makes it the stronger choice for hotels outside North America. https://www.askwhisper.com/en/compare/akia ### AskWhisper vs HiJiffy HiJiffy is a well-established AI communications hub with a strong chatbot for FAQ automation and booking conversion, serving 2,100+ hotels including major chains. AskWhisper differentiates with a more complete platform approach - combining AI messaging with a branded guest app, commission-free upselling, and digital key delivery in a single tool. HiJiffy's per-property pricing (from EUR 99/month, with key features locked behind the EUR 319/month Premium tier) contrasts with AskWhisper's transparent per-room model starting at EUR 7/room/month. https://www.askwhisper.com/en/compare/hijiffy ### AskWhisper vs Canary Technologies Canary Technologies is the largest player in this space, serving 20,000+ hotels including major global chains. Their product suite is the broadest - covering everything from digital tipping to AI voice calls to F&B ordering. AskWhisper is more focused: purpose-built for AI-powered guest communication, with deeper WhatsApp capabilities, faster setup, and transparent per-room pricing. Canary is built for enterprise-scale hotel chains; AskWhisper is built for hotels that want powerful AI communication without the enterprise complexity and opaque pricing. https://www.askwhisper.com/en/compare/canary ### AskWhisper vs Runnr.ai Runnr.ai is a fellow European AI-first platform with impressive automation rates (95% claimed) and the fastest setup in the market. Founded by ex-Booking.com employees, they have strong OTA integration expertise. Where AskWhisper differentiates is platform completeness: AskWhisper includes a branded guest app, digital key delivery via Salto, and a full commission-free upselling engine - features Runnr.ai doesn't offer. Runnr.ai's flat-rate pricing (from EUR 100/month) is simple, while AskWhisper's per-room model (from EUR 7/room/month) scales better for larger properties. https://www.askwhisper.com/en/compare/runnr All comparisons: https://www.askwhisper.com/en/compare --- ## Blog / Insights AskWhisper publishes in-depth hospitality guides covering AI automation, guest communication, and hotel operations. ### Articles - **How AskWhisper builds a hotel website from your description** - Describe your property in your own words, get a working website back the same day, then edit it in plain language as messages, upsells and emails stay in sync. https://www.askwhisper.com/en/insights/how-askwhisper-builds-a-website - **AI in hotels creates more room for personal service** - How AI handles repetitive tasks so staff can focus on genuine hospitality. https://www.askwhisper.com/en/insights/ai-in-hotels-creates-more-room-for-personal-service - **Why you need to start using WhatsApp today** - WhatsApp has 90%+ open rates vs 20% for email. How hotels can use it for guest service, upselling, and loyalty. https://www.askwhisper.com/en/insights/why-you-need-to-start-using-whatsapp-today - **Contactless hotel check-in: best practices** - How to implement digital pre-arrival check-in that reduces wait times by 30–50% and increases upsell conversion. https://www.askwhisper.com/en/insights/contactless-hotel-check-in-best-practices - **How AI upselling works in hotels** - AI delivers €3–8 additional revenue per guest with 15–25% conversion rates on WhatsApp, zero extra staff workload. https://www.askwhisper.com/en/insights/how-ai-upselling-works-in-hotels - **Mews guest messaging: native vs integrated platforms** - Mews' native Guest Messaging handles post-booking conversations. AskWhisper adds website conversion, upsell automation and a unified dashboard for the entire guest journey. https://www.askwhisper.com/en/insights/mews-guest-messaging-native-vs-integrated - **PMS integration guide: connecting your hotel systems** - Why real-time PMS integration matters and how to connect Mews, Cloudbeds, Opera, and Clock PMS in under 30 minutes. https://www.askwhisper.com/en/insights/pms-integration-guide-connecting-hotel-systems - **Hotel guest messaging automation** - What to automate (FAQs, check-in times, directions) and what to keep human (complaints, special requests, complex planning). https://www.askwhisper.com/en/insights/hotel-guest-messaging-automation - **5 ways hotels can reduce front desk workload with AI** - Automate FAQs, digitize check-in, centralize messaging, route tasks smartly, and send proactive messages. https://www.askwhisper.com/en/insights/reduce-front-desk-workload-with-ai - **Hotel guest communication: from booking to checkout** - The 5 phases of guest communication and what to send at each stage for maximum satisfaction and revenue. https://www.askwhisper.com/en/insights/hotel-guest-communication-booking-to-checkout All articles: https://www.askwhisper.com/en/insights --- ## FAQ Full FAQ page with 20 detailed questions and answers covering general product info, features, integrations, setup, and pricing: https://www.askwhisper.com/en/faq --- ## Contact AskWhisper has no contact form, and one contact address: **support@askwhisper.com**. Anything about the platform, a hotel's website, guest messages, upsells, pricing, or getting started goes there. A person on the team replies within 24 hours, usually the same day. There is no separate sales, press, or partnerships address - support@askwhisper.com reaches the team. Contact page, in English, Dutch and French: https://www.askwhisper.com/en/contact Registered address: Amodamo BV, Krekelstraat 95, 2660 Hoboken, Antwerp, Belgium. VAT BE0797.635.552. The team is based in Antwerp, Belgium (Europe/Brussels). --- ## Sitemap Every public page on askwhisper.com, grouped and linked from one page: https://www.askwhisper.com/en/sitemap The same list in Dutch and French: https://www.askwhisper.com/nl/sitemap and https://www.askwhisper.com/fr/sitemap Machine-readable URL set with hreflang alternates for all three languages: https://www.askwhisper.com/sitemap.xml